At rtp110, we believe gambling should always remain entertainment. Our mission is to provide every Indonesian player with the tools, resources, and support needed to maintain full control over their gaming activity, recognize warning signs early, and seek help if gambling becomes a concern.
rtp110 operates under an international offshore gaming license that requires us to uphold strict responsible gaming standards. Beyond compliance, we are genuinely committed to ensuring that every registered member maintains a healthy relationship with gambling.
Gambling is a form of paid entertainment — much like going to the cinema, attending a concert, or dining out. It involves a cost (the money you wager) and delivers enjoyment in return (the excitement of the game, the social experience, and the possibility of winning). For most people, gambling remains exactly that: an occasional leisure activity with a modest, affordable budget.
However, for a small percentage of players, gambling can evolve from entertainment into a compulsive behavior that causes financial harm, relationship strain, and emotional distress. Problem gambling does not discriminate — it can affect individuals of any age, income level, educational background, or social status across Jakarta, Surabaya, Bandung, Bali, Medan, and every other city in Indonesia.
Research shows that early intervention is the most effective strategy for preventing the escalation of gambling-related harm. That is why rtp110 has invested extensively in responsible gaming tools that allow you to set your own boundaries before problems arise, and in training our support team to recognize and respond compassionately to players who may be struggling.
This page explains exactly what responsible gaming tools are available on the rtp110 platform, how to use them, and where to find additional professional support resources if you or someone you know is experiencing gambling-related difficulties.
rtp110 provides six core responsible gaming tools accessible directly from your account settings dashboard — no external approval required. Activate them at any time, 24/7.
Set maximum amounts you can deposit per day, per week, or per month. Once activated, deposit limit reductions take effect immediately. Increases are subject to a 7-day cooling-off period to prevent impulsive decisions. Available for all Indonesian payment methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja.
Define the maximum continuous time you want to spend on the platform in a single session. When your session limit is reached, you will receive a pop-up notification prompting you to take a break. You can set session limits from 30 minutes to 4 hours, and you can adjust them at any time.
Set a maximum net loss threshold per day, per week, or per month. Once you reach your predefined loss limit, you will be temporarily prevented from placing additional bets until the period resets. This tool helps you define how much losing is acceptable entertainment cost and prevents chasing losses.
Temporarily suspend your account for a predefined period: 24 hours, 7 days, or 30 days. During a cooling-off period, you will not be able to log in, deposit, or place bets. Any active bonuses will expire. This tool is ideal if you feel you need a break but are not ready for permanent self-exclusion.
Permanently close your account for a minimum period of 12 months. Self-exclusion is irreversible during the exclusion period — you will not be able to reopen your account or create a new account on rtp110 during this time, even if you request to do so. Any remaining balance will be returned to your registered withdrawal method.
Opt in to receive periodic on-screen reminders that display your current session duration and your net win/loss so far in the session. Reality checks interrupt the immersive flow of continuous play and prompt you to consciously decide whether to continue or log out. Intervals can be set from every 15 minutes to every 60 minutes.
If you recognize several of the following patterns in your own behavior — or in the behavior of someone close to you — it may indicate that gambling is becoming a problem rather than entertainment:
If you identify with three or more of these warning signs, we strongly encourage you to consider activating self-exclusion or seeking professional support from one of the resources listed below. Early intervention is effective — there is no shame in asking for help.
All responsible gaming tools on rtp110 are located in your account settings dashboard under the "Responsible Gaming" tab. Here is how to access and activate them:
You do not need to contact support to activate any responsible gaming tool — all tools are self-serve and available 24/7. However, if you have questions about how a specific tool works or need assistance activating it, rtp110's live chat support team is available around the clock in both English and Bahasa Indonesia across all Indonesian time zones (WIB, WITA, and WIT).
If you believe gambling is negatively affecting your life, your finances, or your relationships, you are not alone — and help is available. rtp110 is here to support you in taking the next step toward regaining control.
Our support team is trained to handle sensitive conversations with empathy and confidentiality. We will never judge you. We can guide you through activating self-exclusion, provide information about professional counseling services, and connect you with external gambling support organizations.
Available on every page — bottom-right corner. Indonesian and English support.
In addition to rtp110's internal support, the following international gambling support organizations provide free, confidential counseling and resources to individuals affected by problem gambling. These services are accessible from Indonesia and operate in English:
A fellowship of individuals who share their experiences and support each other in recovering from gambling addiction. Online meetings are available in multiple time zones. Visit gamblersanonymous.org for meeting schedules.
Provides free information, advice, and support for anyone affected by problem gambling. Live chat and email support available in English. Visit gamcare.org.uk for resources and self-assessment tools.
A global service offering free practical advice and emotional support to anyone affected by problem gambling, available in multiple languages including English. Online support groups, one-to-one chat, and email support. Visit gamblingtherapy.org.
rtp110 is an adults-only platform. Indonesian law and rtp110's international gaming license both require that all users be at least 21 years of age. Every registered account undergoes mandatory Know Your Customer (KYC) verification, which includes submission of a valid Indonesian National Identity Card (KTP Nasional) to confirm the user's date of birth before any real-money activity is permitted.
Parents and guardians are strongly encouraged to use device-level parental control software and internet filtering tools to prevent minors from accessing online gambling sites. If you discover that a minor has accessed rtp110 or created an account using falsified documents, please contact our support team immediately at [email protected]. We take all such reports seriously and will act upon them without delay.
Any account found to belong to a person under 21 years of age will be immediately closed, all funds deposited will be returned to the original funding source, and any winnings will be forfeited. rtp110 employs both automated and manual fraud detection systems to identify accounts that may belong to underage users.
If you have questions about how to activate responsible gaming tools, want to talk to someone about your gambling, or simply want to learn more about rtp110's policies, we're available 24/7.